Ncr 7458 Bedienungsanleitung

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Inhaltsverzeichnis

Seite 1 - Hardware Service

NCR RealPOS 7458 Release 1.0 Hardware Service B005-0000-1442 Issue A

Seite 2

viii CPU Fan (CN10)...3-61 LCD Interface (CN4)...

Seite 3 - Preface

4-6 Chapter 4: Cable Routing Guide UPS Battery Cables 20521UPS Battery Power Cable

Seite 4

Chapter 4: Cable Routing Guide 4-7 Fan Cable 20384Tension ArmsHookCable Clamp

Seite 5 - iii

4-8 Chapter 4: Cable Routing Guide UPS Power Cable 20512Motherboard Power CableUPS CableRoute the UPS Cable behind Motherboard Power Cableto avoid

Seite 6 - References

Chapter 4: Cable Routing Guide 4-9 USB Daughter Card Cable 20510USB Daughter Board CableDouble FoldSingle Fold The USB Cable is secured on the bo

Seite 7 - Table of Contents

4-10 Chapter 4: Cable Routing Guide Power Supply Harness Clamp 20513Clamp the following harnesses to the Cable Clamp next to the Power Supply:- Mot

Seite 8

Appendix A: Feature Kits This section contains a comprehensive list of the available hardware Feature Kits that can be installed in the customer envi

Seite 9 - vii

A-2 Appendix A: Feature Kits Feature Kit List Part Number Description 3212-K170 Standard Height 4-Port PCI Adapter Card 3212-K171 Standard Height

Seite 10

Appendix B: Hardware Specifications Performance Levels Processor 850 MHz Celeron 1 GHz P III System Bus 100 MHz 133 MHz Cache 128 KB 256 KB Interr

Seite 12 - Information to User

B-1 Appendix B: Hardware Specifications

Seite 13

ix Revision Record Issue Date Remarks A Feb 2003 First issue

Seite 15 - Product Overview

Index—2— 2-Port PCI RS-232 Expansion Card (3212-K171), 3-46 —4— 4-Port PCI RS-232 Board (3030-K169), 3-44 4-Port PCI RS-232 Expansion Card (3212-K17

Seite 16 - Cabinet

Index-2 —I— IDE Cables connectory color coding, 3-22 —M— Memory installing, 3-31 Memory Configurations, 3-30 Model number, 1-4 —P— Password Clearing

Seite 17 - Major Model CPU

x Radio Frequency Interference Statements Federal Communications Commission (FCC) Information to User This equipment has been tested and found to com

Seite 18 - Label Locations

xi Voluntary Control Council for Interference (VCCI) International Radio Frequency Interference Statement Warning: This is a Class A product. In

Seite 19 - POST Diagnostics

xii Declaration of Conformity Manufacturer's Name NCR Corporation Manufacturer's Address NCR Corporation Retail Solutions Division – Atlant

Seite 20 - Error and Beep Codes

Chapter 1: Product Overview Introduction The NCR RealPOS 80 (also referred to as NCR 7458) is a powerful, retail-hardened point-of-sale terminal tar

Seite 21 - Replace Memory

1-2 Chapter 1: Product Overview The 7458 is designed with serviceability in mind to reduce costly downtime. It incorporates the latest in serviceabil

Seite 22

Chapter 1: Product Overview 1-3 The following table highlights the standard features and options available with the RealPOS 80 base Models: Major

Seite 23

1-4 Chapter 1: Product Overview Label Locations The serial number and model number are included on a label, which is located on the bottom of the Ele

Seite 24 - Test Points and Beep Codes

Chapter 2: POST Diagnostics Power-On Self-Test (POST) Errors Whenever a recoverable error occurs during POST, the BIOS displays an error message des

Seite 25 - Hardware Service

The product described in this book is a licensed product of NCR Corporation. NCR is a registered trademark of NCR Corporation. NCR RealPOS, NCR RealPr

Seite 26

2-2 Chapter 2: POST Diagnostics Recoverable POST Errors Whenever a recoverable error occurs during POST, the BIOS displays an error message describi

Seite 27 - Back Panel Cable Connectors

Chapter 2: POST Diagnostics 2-3 Beeps Error Message Corrective Action Video Errors 1-3-1-1 0220: Monitor type does not match CMOS - Run SETUP

Seite 28 - Security Door

2-4 Chapter 2: POST Diagnostics Beeps Error Message Corrective Action 2-4-1-2 0271: Check date and time settings Set Time and Date Configuration

Seite 29 - Tray Stop

Chapter 2: POST Diagnostics 2-5 Beeps Error Message Corrective Action 4-4-3-1 02F8: CPU over temperature error Check/replace Fan, Check air v

Seite 30 - Slide Latch

2-6 Chapter 2: POST Diagnostics Terminal POST Errors There are several POST routines that issue a POST Terminal Error and shut down the system if th

Seite 31

Chapter 3: Hardware Service Introduction This chapter discusses procedures for disassembling the 7458 hardware for servicing. Topics include: • Saf

Seite 32 - Cable Clamp

3-2 Chapter 3: Hardware Service IT Power System This product is suitable for connection to an IT power system with a phase-to-phase voltage not exce

Seite 33

Chapter 3: Hardware Service 3-3 Back Panel Cable Connectors The following illustrations identify the Back Panel connectors. The optional USB Daug

Seite 34 - Replacing the Motherboard

3-4 Chapter 3: Hardware Service Electronics Box Disassembly Procedures This section explains how to disassemble the 7458 for service purposes. Warni

Seite 35 - AT Blank Brackets

Chapter 3: Hardware Service 3-5 3. Open the Security Door. 4. Pull the Release Latch forward to release the Electronics Tray. 20346Release Latc

Seite 36 - Power Supply Latch

i Preface Audience This book is written for hardware installer/service personnel, system integrators, and field engineers. Notice: This document

Seite 37 - Replacing the Power Supply

3-6 Chapter 3: Hardware Service Removing the Motherboard 1. Release the Motherboard Tray Slide Latch and slide the tray toward the front of the ter

Seite 38 - Removing the CD-ROM Drive

Chapter 3: Hardware Service 3-7 2. Remove the USB Daughter Card. a. Disconnect the USB Power Cable (P6) and the CD-ROM Audio Cable (CN11, if pr

Seite 39

3-8 Chapter 3: Hardware Service c. Remove the USB Daughter Card by lifting up on it and then pivoting it out as shown below. 20349USB Daughter Card

Seite 40

Chapter 3: Hardware Service 3-9 3. Use the illustration below for reference (Sheet Metal Tray not shown). Disconnect the following cables from t

Seite 41 - Replacing the CD-ROM Drive

3-10 Chapter 3: Hardware Service Replacing the Motherboard Note: The Motherboard service assembly includes the sheet metal tray and the PCI Tree Ca

Seite 42

Chapter 3: Hardware Service 3-11 Removing a PCI Adapter Card Adapter cards are connected to the PCI Riser Card inside the Electronics Box. 1. Re

Seite 43 - Removing the Hard Disk

3-12 Chapter 3: Hardware Service Removing the Power Supply 1. Disconnect all power cables. • Hard Disk Power • Hard Disk #2 Power • Flexible Dis

Seite 44 - Hard Disk Assembly Latch

Chapter 3: Hardware Service 3-13 Replacing the Power Supply The Power Supply has two hooks on the bottom that are used to hold it in place. 1. P

Seite 45 - Removing the Compact Flash

3-14 Chapter 3: Hardware Service Replacing the Flexible Disk Drive 1. Place the Flex Drive in the Flex Bracket, aligning the screw holes in the Fle

Seite 46 - Replacing the Compact Flash

Chapter 3: Hardware Service 3-15 2. Press in on the latches on the sides of the disk drive assembly. At the same time slide the drive assembly t

Seite 47 - Master Setting (Pins 7-8)

ii Lithium Battery Warning Caution: Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type as recomme

Seite 48 - Hard Disk

3-16 Chapter 3: Hardware Service 4. Turn the assembly upside down and remove the CD-ROM Drive from the bracket. − Disconnect the standoff by pulli

Seite 49 - UPS Batteries

Chapter 3: Hardware Service 3-17 Replacing the CD-ROM Drive 1. Insert the two extensions of the CD-ROM Drive Bracket into the slots in the brack

Seite 50 - Extention

3-18 Chapter 3: Hardware Service 3. Install the Flexible Disk Drive/CD-ROM Assembly in the terminal. There are two hooks on the bottom of the assem

Seite 51 - UPS Battery Cover

Chapter 3: Hardware Service 3-19 20546Master Drive(Black)Slave Drive(Gray)Motherboard(Blue) Removing the Hard Disk Note: The Hard Disk can be re

Seite 52 - Tension Arms

3-20 Chapter 3: Hardware Service Removing the Hard Disk Assembly If necessary, the entire Hard Disk Assembly can be removed. 1. Disconnect the cabl

Seite 53 - Processor Board

Chapter 3: Hardware Service 3-21 Removing the Compact Flash The terminal configuration determines where the Compact Flash is mounted. It can be o

Seite 54 - Memory Configurations

3-22 Chapter 3: Hardware Service Replacing the Compact Flash 1. Hook the bottom of the Compact Flash Bracket onto the slot on the Hard Disk Bracket

Seite 55 - Installing Memory Modules

Chapter 3: Hardware Service 3-23 Removing the Secondary Hard Disk 1. Lift the Hard Disk Release Latch on the Hard Disk Bracket and slide the dri

Seite 56 - Retaining Clip

3-24 Chapter 3: Hardware Service 2. Position the Hard Disk assembly over the hooks in the chassis base and slide it into its latched position. 2041

Seite 57

Chapter 3: Hardware Service 3-25 Removing the UPS Battery Assembly 1. Remove the Secondary Hard Disk (if present). 2. Remove the Outside UPS Ba

Seite 58

iii Grounding Instructions In the event of a malfunction or breakdown, grounding provides a path of least resistance for electric current to reduc

Seite 59 - Positive Side of Battery

3-26 Chapter 3: Hardware Service Replacing the UPS Batteries 1. Connect the UPS Battery Cable to the Power Supply. 2. Insert the batteries in the

Seite 60 - Controller Ports

Chapter 3: Hardware Service 3-27 3. Install the UPS Battery Cover. a. Align the slots (3) in the bracket with the hooks in the chassis b. Slid

Seite 61

3-28 Chapter 3: Hardware Service Removing the Fan Note: The UPS Batteries (if present) must be removed before the Fan can be removed (see the Remov

Seite 62

Chapter 3: Hardware Service 3-29 Circuit Boards Processor Board 19525RS232/A (CN6)RS232/B (CN5)RS232/C (CN6)RS232/D (CN5)VGA (CN7)DVI-I (CN4)Para

Seite 63 - 3-Slot PCI Riser Card

3-30 Chapter 3: Hardware Service Jumper Settings 19547Default settings shownReservedCOM1 PowerJP2JP3JP4JP1Ring IndicatorCOM1 PoweredPin 2 - 3Pin 1 -

Seite 64 - Ethernet Circuitry

Chapter 3: Hardware Service 3-31 Installing Memory Modules The 7458 contains two DIMM sockets. To install the DIMM, follow these steps: 1. Slide

Seite 65 - PCI LCD Board (5953-K152)

3-32 Chapter 3: Hardware Service Replacing the CPU CPU replacement kits include a CPU and a Heat Sink and Fan Assembly. To replace these parts, use

Seite 66 - PCI LCD Board (5952-K052)

Chapter 3: Hardware Service 3-33 7. Unsnap the Lever on the CPU Socket and raise it to a vertical position. 8. Carefully remove the CPU and pla

Seite 67

3-34 Chapter 3: Hardware Service 12. Position the Heat Sink and Fan Assembly over the CPU (align the Key) and lower it onto the CPU. Caution: Make

Seite 68

Chapter 3: Hardware Service 3-35 Replacing the Lithium Battery Caution: Danger of explosion if battery is incorrectly replaced. Replace only wit

Seite 69

iv References • NCR RealPOS 7458 Hardware User’s Guide (B005-0000-1440) • NCR RealPOS 7458 Site Preparation (B005-0000-1441) • NCR RealPOS 7458 Pa

Seite 70

3-36 Chapter 3: Hardware Service USB Daughter Card The USB Daughter Card provides powered USB connectors for peripheral support. Self-Healing Fuses:

Seite 71 - Cash Drawer

Chapter 3: Hardware Service 3-37 Daughter Card Power Connector View Looking Into Board 13 GND 14 GN

Seite 72

3-38 Chapter 3: Hardware Service Motherboard Interface Connector View Looking

Seite 73 - Maximum Rated Output Power

Chapter 3: Hardware Service 3-39 3-Slot PCI Riser Card The 3-Slot PCI Riser Card provides for three PCI expansion slots. 20374

Seite 74 - Battery Performance

3-40 Chapter 3: Hardware Service Ethernet Circuitry The onboard Ethernet circuitry supports wiring in accordance with the following specifications.

Seite 75 - Power Supply Cable Pin-Outs

Chapter 3: Hardware Service 3-41 PCI LCD Board (5953-K152) This PCI LCD Board provides a PCI bus interface for the 5953 12.1-Inch DynaKey. 16773K

Seite 76 - Clearing the Password

3-42 Chapter 3: Hardware Service PCI LCD Board (5952-K052) This PCI LCD Board provides a PCI bus interface for the 5952 10.4-Inch DynaKey. 15376Key

Seite 77 - Primary Power (PS1)

Chapter 3: Hardware Service 3-43 PCI VGA Video Card (7456-K350) This PCI card provides a PCI bus interface for CRTs used in dual display configur

Seite 78 - USB Daughter Card (CN12)

3-44 Chapter 3: Hardware Service 4-Port PCI RS-232 Board (3030-K169) The 4-Port RS-232 Board provides four additional RS-232 ports. The board requir

Seite 79 - Pin Name Function

Chapter 3: Hardware Service 3-45 4-Port PCI RS-232 Expansion Card (3212-K170) The SIIG Full Profile PCI-4S RS-232 Board provides four additional

Seite 80 - Front Panel (CN1)

v Table of Contents Chapter 1: Product Overview Introduction ...

Seite 81 - Back Panel I/O

3-46 Chapter 3: Hardware Service 2-Port PCI RS-232 Expansion Card (3212-K171) The SIIG Full Profile PCI 2S RS-232 Board provides two additional RS-2

Seite 82 - Serial COM2 (CN5)

Chapter 3: Hardware Service 3-47 Cash Drawer Latch Assembly Wiring and Adjustments 20542These surfacesmust be parallel0.080 0.010Bend the wire l

Seite 83 - Serial COM4 (CN5)

3-48 Chapter 3: Hardware Service Power Supply The power supply provides power to the 7458 Terminal, as well as various retail peripherals through th

Seite 84 - Video Monitor (CN3)

Chapter 3: Hardware Service 3-49 Maximum Rated Output Power The maximum rated output power as defined as the sum of the products of each nominal

Seite 85 - CPU Fan (CN10)

3-50 Chapter 3: Hardware Service Battery Performance Application: Transaction Ride-Through. The battery supports full operation of the POS terminal

Seite 86 - LCD Interface (CN4)

Chapter 3: Hardware Service 3-51 Power Supply Cable Pin-Outs 20423HDD: P3FDD: P4ATX: P10AUX: P6BATT: P7UPS: P8BRN: ~UPS_OFFGRY: ~BATT_SENSBPUR BA

Seite 87 - Parallel (CN3)

3-52 Chapter 3: Hardware Service Clearing the Password The password can be cleared as follows. 1. Turn the power off and disconnect power from the

Seite 88 - IDE-1/IDE-2 (CN17, CN14)

Chapter 3: Hardware Service 3-53 Connector Pin-Out Identification Primary Power (PS1) Pin Name Function 1 +3.3 V +3.3 volts VCC_3.3 2 +3.3 V

Seite 89 - Flexible Diskette (CN18)

3-54 Chapter 3: Hardware Service USB Daughter Card Power (CN12) Pin Name Function 1 GND Ground 2 GND Ground 3 +5V + 5 volts 4 GND Ground 5 +

Seite 90 - PCI Riser Card (PCI1)

Chapter 3: Hardware Service 3-55 Pin Name Function 6 CD_ST_AB 7 PHONE 8 REFRESH~ 9 SDIN 10 CPWOK 11 BITCLK 12 SD0 13 GND 14 SD1

Seite 91

vi Replacing the Front Panel Control Board...3-16 Replacing the CD-ROM Drive...

Seite 92

3-56 Chapter 3: Hardware Service Front Panel (CN1) Box Fan Pin Signal Name 1 +12V 2 Ground Speaker Pin Signal Name 3 PC_OUT# 4 SPKR_POS Key Pin Si

Seite 93 - PCI Riser Card

Chapter 3: Hardware Service 3-57 ON/OFF Pin Signal Name 11 PWRBTN# 12 Ground Link Integrity LED Pin Signal Name 13 LINKLED 14 Ground Reset P

Seite 94

3-58 Chapter 3: Hardware Service Serial COM1 (CN6) Pin Signal Name 1 DCD 2 Serial In - (SIN) 3 Serial Out - (SOUT) 4 DTR- 5 GND 6 DSR- 7 RTS- 8 CT

Seite 95 - Cable Routing Guide

Chapter 3: Hardware Service 3-59 Serial COM3 (CN6) Pin Signal Name 1 DCD 2 Serial In - (SIN) 3 Serial Out - (SOUT) 4 DTR- 5 GND 6 DSR- 7 RTS- 8

Seite 96 - CD-ROM Drive

3-60 Chapter 3: Hardware Service Serial COM5 UPS (CN9) Pin Name Function 1 GND GND 2 AC_Good AC is present 3 Batt_Lo Battery low warning 4 Ba

Seite 97 - Secondary IDE Cable

Chapter 3: Hardware Service 3-61 Ethernet (CN2) Pin Name Function 1 TX+ Transmit Pos 2 TX- Transmit Neg 3 RX+ Receive Pos 4 TERMPLANE 5 TE

Seite 98 - Flex Diskette Cable

3-62 Chapter 3: Hardware Service LCD Interface (CN4) Pin Signal Name 1 DATA2- 2 DATA2+ 3 SHIELD2_4 4 DATA4- 5 DATA4+ 6 DDCSCK 7 DDCSDA 8 ANALOG V-SY

Seite 99 - Front Panel Cables

Chapter 3: Hardware Service 3-63 Pin Signal Name 24 CLK- C1 ANALOG RED C2 ANALOG GREEN C3 ANALOG BLUE C4 ANALOG H_SYNC C5 ANALOG GND (R,G&am

Seite 100 - UPS Battery Cables

3-64 Chapter 3: Hardware Service IDE-1/IDE-2 (CN17, CN14) Signal Name Pin Pin Signal Name Reset IDE 1 2 Ground Host Data 7 3 4 Host Data 8 Host D

Seite 101 - Fan Cable

Chapter 3: Hardware Service 3-65 Flexible Diskette (CN18) Signal Name Pin Pin Signal Name Ground 1 2 DRVDEN0 Ground 3 4 Reserved Key 5 6 DRVDEN1

Seite 102 - UPS Power Cable

vii Latch Assembly Wiring and Adjustments...3-47 Power Supply ...

Seite 103 - USB Daughter Card Cable

3-66 Chapter 3: Hardware Service PCI Riser Card (PCI1) Signal Name Pin Pin Signal Name -12V 61B1 1A1 NC CLK2 62B2 2A2 +12V GND 63B3

Seite 104 - Power Supply Harness Clamp

Chapter 3: Hardware Service 3-67 Signal Name Pin Pin Signal Name AD25 84B24 24A24 GND +3.3V 85 B25 25 A25 AD24 C_BE#3 86B26 26A26 IDSEL AD

Seite 105 - Feature Kits

3-68 Chapter 3: Hardware Service Signal Name Pin Pin Signal Name AD10 108 B48 48 A48 GND GND 109 B49 49 A49 AD9 CON KEY B50 A50 CON KEY

Seite 106 - Feature Kit List

Chapter 3: Hardware Service 3-69 PCI Riser Card Signal Name Pin Pin Signal Name GND 1B1 1A1 PGNT~(1) PCICLK1 2B2 2A2 GND GND 3B3 3A3 PGNT~(2)

Seite 107 - Hardware Specifications

3-70 Chapter 3: Hardware Service

Seite 108

Chapter 4: Cable Routing Guide Primary IDE Cable 20517Single FoldDouble FoldPrimary IDE CableUPS and Secondary Hard Disk Cables are Routed Under IDE

Seite 109

4-2 Chapter 4: Cable Routing Guide 20516Hard DiskCD-ROM DriveDouble Fold (even if no CD-ROM is present) Primary IDE Cable (Side view)

Seite 110

Chapter 4: Cable Routing Guide 4-3 Secondary IDE Cable 20522Seconary Hard DriveDouble FoldCompact FlashPowerIDE-2Compact FlashSeconary Hard Drive

Seite 111

4-4 Chapter 4: Cable Routing Guide Flex Diskette Cable 20517aSingle FoldDouble FoldFlex Diskette I/F CableFlex Diskette Power Cable

Seite 112 - Index-2

Chapter 4: Cable Routing Guide 4-5 Front Panel Cables 20520Single FoldSingle FoldFront Panel Control PanelFront Panel Control Panel Cable

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